Explanation

The technical writer improves the learning process.

Your team members can focus on their work, while the technical writer creates the content to help users.

The learning materials improve efficiency, because:

• A teacher doesn't have to explain the content multiple times.
• Each learner can read and watch the content independently.

Team members who save time

Your customer support team saves time, because the user finds answers in the help center instead of creating a support ticket.

Your sales team saves time, because the help content improves customer retention.