Explanation
The technical writer improves the learning process.
Your team members can focus on their work, while the writer creates the content to help users.
The learning materials improve efficiency, because each learner can read and watch the content independently.
Team members who save time
Your customer support team saves time, because:
The user finds answers in the help centre instead of creating a support ticket.
Your sales team saves time, because:
Your company retains more customers when the user easily learns the software.